Support

Last updated: May 6, 2025

Need help with the Solo app? We're here for you. Below you'll find answers to common questions and how to reach us.

📩 Contact Us

You can contact our support team anytime by email: support@getappsolo.xyz

❓ Frequently Asked Questions

• Q: I can't log into my account

  Make sure you're using the same login method you used when signing up—either "Continue with Google" or "Sign in with Apple".
  If you're still having trouble, please contact us at support@getappsolo.xyz.

• Q: How do I cancel my subscription?

  Go to your Apple ID > Subscriptions, then find Solo and tap "Cancel Subscription".

• Q: I didn't get my progress or XP

  Sometimes syncing may be delayed. Restart the app and check again. Still missing? Email us with a screenshot.

• Q: How do I suggest a feature?

  We'd love to hear your ideas. Email us at support@getappsolo.xyz.

💡 Tips & Troubleshooting

• Make sure you're on the latest version of the app
• Try restarting your device if something isn't working
• Enable notifications to stay on track with your mission

🙋 Still Need Help?

If you didn't find what you're looking for, don't worry. Just email support@getappsolo.xyz and we'll respond as soon as possible.